Every employee at Courtesy Auto Center is absolutely critical to its success.
Our rapid growth and fast-paced environment make this an awesome place to work.
Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated.
Come join our team! Qualifications
* Experience with Microsoft Office suite and auto body shop experience is a plus
* Available to work flexible hours
* Professional personal appearance
* Clean driving record
Responsibilities * Calculate the customer’s bill using the dealership’s computer system
* Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket
* Make change accurately and issue receipts to customers
* Answer phones
* Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
* Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
* Assist the estimators with various clerical duties as needed
* Be friendly, professional, courteous and efficient when working with all customers and employees
* Familiarize yourself with department structures & internal procedures for assisting customers efficiently
Location/Region: Chico, CA (95973)