The Johns Hopkins Bloomberg School of Public Health Center for
Communication Programs (CCP) is a world-renowned organization that
uses social and behavior change communication, knowledge
management, research and evaluation, and capacity building, to
develop and sustain healthy behaviors worldwide.
The PULSE Manager (PM) will coordinate and support the use,
expansion, and maintenance of the CCP PULSE (Program Understanding
and Learning Suite) platform for program monitoring. PULSE is a
web-based suite with four interrelated components, one of them
being a DHIS2-enabled database and visualization platform that
houses CCP’s global and country-level program monitoring data. The
platform supports training on monitoring of communication programs,
program strategy development, performance tracking, learning
feedback loops and adaptive management activities across all CCP
offices, and business development. The PM will bridge monitoring
and evaluation with organizational management and specific country
Specific Duties & Responsibilities
The PM is expected to perform the following activities with
Technical Support and
Monitor and upgrade the technical content and resourcefulness of
the PULSE platform to keep current with evolving MEL systems and
approaches and ensure high efficiency and usefulness.
refine and expand the PULSE learning suite with new monitoring
approaches and methods used by CCP programs, and with
audio/video-recordings of real-time monitoring and adaptive
management examples, tools, case studies and other innovative
monitoring resources, for sharing and use through PULSE.
- Coordinate needed
revisions and updates to all components of the PULSE platform (such
as learning content, indicator bank, general narratives, tools
etc.) and web site.
- Coordinate with
CCP management and research to identify additional monitoring data
to collect, decide how to use them, and how to effectively share
within CCP and with outside communities/groups.
- Work with M&E
focal persons (in-country and HQ) to identify program-specific
indicators to be integrated with CCP Global.
individually and structurally to feedback from PULSE users,
regarding their experiences, needs, and suggestions for
improvement, to the PULSE platform.
orientations to PULSE and training for new staff in all CCP offices
- Keep current on
new developments within the DHIS2/global digital monitoring and
evaluation community and incorporate new learnings into
Administratively manage the user interface of the DHIS2
- Define and update
user groups and roles, trouble shoot user access issues, and ensure
a secure user database with login, passwords, role, groups, and
organization units assigned.
- Assign and/or
create new datasets and organization units and permissions for new
- Coordinate with HQ
and country-level offices on the development of country-level DHIS2
instances, and ensure proper interface of country instances with
- Develop and
maintain organizational "standards" and guidance for creating,
operationalizing, and maintaining new instances to allow for
adequate communication and seamless interface with CCP Global.
- Coordinate with
BAO, CommCare, and other data visualization platforms when needed,
to resolve interoperability issues between the CCP Global platform
and non-DHIS2 monitoring platforms.
- Provide detailed
oversight to ensure that dashboards are set up correctly and have
information that is current, and for troubleshooting issues that
develop on each instance.
Collaborate with the DHIS2 host vendor to ensure continuous and
smooth operation of the CCP DHIS2 program monitoring and
- Identify the need
for, and request a refresh of the CCP Global DHIS2 development
instance as needed.
- Schedule routine
maintenance tasks for CCP Global and country-level monitoring
instances as needed including installation of software upgrades for
- Troubleshoot with
host vendor any system issues with the development and live
- Query and interact
with DHIS2 community to keep abreast of issues and recommended
solutions, and take action when needed to ensure smooth operation
of CCP Global platform.
- Maintain a list of
the M&E focal persons and user information for each CCP
- Track expected
data entry to maintain timely reporting, and accurate results and
- Provide technical
support to the M&E staff in each project, running data checks,
overseeing routine reporting deadlines, and other related
- Integrate program
rules as needed to data entry screens to ensure high quality
problem solve, and resolve data quality issues.
Update CCP Global platform as needed to align with CCP project
needs, strategic information, and business development.
- Add new
organization units, data elements, and disaggregates, and create
new data sets with attributes and indicators, for new projects and
organizational "best practice" conventions for naming, instance
organization, user roles, org unit registration, and other related
- Acquire and import
shapefiles for geospatial visualizations of CCP global data.
- Create data
visualization outputs (tables, graphs, maps) and customized
dashboards for specific audiences and business development, as
- Create dashboards
customized for specific audiences and managing sharing
- Work with M&E
focal persons (in-country, HQ) to ensure technical
integration/interoperability between instances and other possible
- Create new and
maintain existing CCP Global server and data integration routes for
current and new SOWs, using correct push URL and user
integration and interoperability issues between PULSE and project
Masters Degree (MPS, MSc., MSPH) in communication, public health,
or related behavioral science with at least eight years of relevant
practical M&E experience.
Five (5) years relevant international experience conducting or
managing program monitoring activities in developing country
Experience with data management platforms including DHIS2 and/or
Equivalency Formula: 30 undergraduate degree credits (semester
hours) or 18 graduate degree credits may substitute for one year of
experience. Additional related experience may substitute for the
required education on the same basis. For jobs where
equivalency is permitted, up to two years of non-related college
course work may be applied towards the total minimum
education/experience required for the respective job. *
Special Knowledge, Skills, and Abilities
Experience with digital, electronic, and real-time monitoring
applications and platform management. Knowledge of development,
use, and integration of DHIS-2 systems.
Solid background on program monitoring and indicators.
DHIS-2 training certificate desirable
Classified Title: Monitoring & Evaluation
Working Title: Program Understanding and Learning Suite
Starting Salary Range: $70,805 - $97,435 / commensurate with
Employee group: Full Time
Schedule: Monday - Friday, 8:30a-5:00p / 37.5
Exempt Status: Exempt
Location: 31-MD:JH at 111 Market Place
Department name: 10001159-Ctr for Communication Programs
Personnel area: School of Public Health
The successful candidate(s) for this position will be subject to a
pre-employment background check.
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