Professional Services Associate, New YorkBuild Your Career | Love your Work | Make a Difference Payoneer’s mission is to empower businesses to go beyond – beyond borders, limits and expectations.
In today’s digital world, Payoneer enables any business of any size from anywhere to access new economic opportunities by making it possible to transact as easily globally as they do locally.Payoneer’s digital payments platform streamlines global commerce for millions of small businesses, marketplaces and enterprises from over 200 countries and territories. Leveraging robust technology, compliance, operations and banking infrastructure, Payoneer delivers a suite of services that includes cross-border payments, working capital, tax solutions and risk management. Powering growth for customers ranging from aspiring entrepreneurs in emerging markets to the world’s leading brands like Airbnb, Amazon, Google and Upwork, Payoneer makes global commerce easy and secure.You will act as the key project and client-facing representative, responsible for delivering complete technical solutions for the client by leveraging a systematic process of requirements gathering, mapping business requirements to technical requirements and ultimately the overall design of the payment solution.
You will work with Sales, Account Management, Product Management, R&D and Operations team’s in ensuring client success. You will also have the opportunity to work with some of today's leading technologies while supporting some of our high-profile clients!
(Amazon, Airbnb, Google, etc. )What You’ll Do:Implementation of Payoneer’s technologies to new and existing clients Participating as a trusted technical expert in pre-sales meetings and throughout implementation of the Payoneer solution Evaluating client needs and recommending global best practicesBalancing client requirements with support of design and solution with the ability to work with the client and internal teams to come up with solutions that meet client needs but also allow for support and profitabilityWorking within project team environment, to guide implementations through executionProvide on-site or remote training for clients, and preparing end user documentation, demo’s, workflow diagrams, etc.
What We’re Looking For:3- 5 years of experience in a client facing role either in a technology firm or in FinTech Bachelor’s degree or equivalentExperience managing multiple large enterprise projects/implementationsExperience with Application Programming Interface (API’s), and SaaS based products and technologiesProficiency in the following: requirements gathering, development, troubleshooting, deployment, technical training Creative, independent problem solverSolid communication, relationship management skills and technical aptitudeEnergetic, motivated self-starter who is able to collaborate with various teams across the businessWillingness to travelWhat We Offer:Excellent medical, dental, and vision insurance (individual plan 100% covered) and FSA401K with employer matchFitness reimbursementGenerous PTO, paid holidays, and parental leaveLearning and development opportunitiesFun office culture with supportive leadershipExciting social events, including happy hours, birthday celebrations, and Friday lunchesCommunity engagement opportunitiesRelaxed dress code Join the Payoneer Family - check out Our Valuesand apply today! Payoneer is committed to fostering a diverse and inclusive workplace.
Payoneer is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law.
If you are interested in applying for employment with Payoneer and need special assistance or an accommodation to use our website or to apply for a position, please email RecruitmentUS@payoneer.com.
Determinations on requests for reasonable accommodation are made on a case-by-case basis.
Location/Region: New York, NY (10001)